How to delete your account and data
AKESTIA does not create a separate account: you sign in with Yandex ID, VK ID or Apple ID. Our server keeps no user database and does not store your symptoms, photos, voice recordings or results — they are stored only on your phone.
- Open the app → Profile → Privacy → "Delete account" and confirm. Your health profile, records, results, photos and sign-in key are removed from the phone. If you signed in with Apple ID, the app also revokes AKESTIA's access at Apple right away (Apple may ask you to confirm your sign-in).
- To revoke AKESTIA's access to your Yandex ID or VK ID, open your Yandex ID or VK ID settings and remove the app from the list of connected services. For Apple ID you can also do this on iPhone: Settings → your name → Sign-In & Security → Sign in with Apple → AKESTIA → Stop Using Apple ID.
- If you have already uninstalled the app, the data on the phone is removed with it. The sign-in session on the server expires by itself within 14 days.
Questions and deletion requests: minkyu.tchoi@yandex.com. We reply within 10 business days.
What may remain: technical server log entries without request content (time, error code, the reason code of an answer report and a short hash instead of your ID) are kept for a limited time to prevent abuse and are deleted automatically. They cannot be used to reconstruct your symptoms.